The effective communication with your applicants during the selection process is essential, as it will has a direct impact on your experience and, therefore, on the image of your employer brand.
Writing a personalized email for each candidate can be tedious and time consuming. At Pandapé ATS, we have simplified this task by offering you the option of create message templates that you can use at any time. In addition, you can customize these templates with custom variables and relevant links, allowing you to send mass messages easily.
This functionality will be of great help for keep your candidates informed after they sign up for an offer or provide them with a quick response in case they are rejected.
This article addresses the following topics:
Create message templates
Simplify and streamline your communication with candidates by creating custom message templates. Follow these steps to get started:
1️⃣ Go to the section Configuration by clicking on the "gear" icon.
2️⃣ In the category Templates> select Messages:
3️⃣ Inside the page Message templatesclick on New model to create a new message template.
4️⃣ In the pop-up window, fill in the fields of your template according to your needs and click on Save. Below, we will explain in detail what information you can include in each section.
Fields you can include in a message template
- Template name: Assign a name to identify the template. For example, "Candidate selected", "Welcome to the team". o "Dismissal statement".. This name will only be visible internally and will not be shown to the candidate.
- Template available for: Select to whom the template will be available. You can choose from the options: All company users, All branch users o User (only me).
- Message title: Enter the subject of the email to be sent using this template.
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Message: In this space, compose the content of the message using links o custom variables .
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Links: If you want to include links in your message, select the relevant text and use the icon
to add the corresponding hyperlink.
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custom variables Custom variables
are smart features that allow you to include specific information in your messages, such as the candidate's name, the name of the vacancy, the date, the company name, among others.
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Links: If you want to include links in your message, select the relevant text and use the icon
- Attachments: You can include files in the following formats: .jpg, .jpeg, .png, .doc, .docx, .xls, .xlsx, .ppt, .pptx and .pdf. maximum size of 5 MB.
Use of custom variables
Custom variables are smart features which will be automatically replaced by the corresponding values when the message is sent.
Below are the variables available in Pandapé ATS:
Custom variable |
Description: |
CANDIDATE_NAME | Candidate's name. |
CANDIDATE_SURNAME | Candidate's last name. |
CANDIDATE_FULLNAME | Candidate's full name. |
CANDIDATE_EMAIL | Candidate's e-mail address. |
VACANCY_NAME | Title or name of the offer. |
VACANCY_ID | ID or identifier of the offer. |
VACANCY_STEP | Stage of the offer in which the candidate is. |
CANDIDATE_INSCRIPTION_SOURCE | Candidate's origin or source of recruitment. |
CANDIDATE_INSCRIPTION_DATE | Date of registration of the candidate to the offer. |
USER_NAME | User's full name. |
USER_EMAIL | User's e-mail address. |
COMPANY_NAME | Full name of the company. |
TODAY_DATE | Current date or date the message was sent. |
With these personalized variables, you will be able to automate and personalize your messages effectively, providing a more tailored experience for each candidate.
Example of the use of custom variables
Hello CANDIDATE_NAME,
I am USER_NAME of COMPANY_NAME.
We would like to inform you that we have started to manage the VACANCY_NAME offer and we liked your CV very much.
You've moved on to the next phase!
We are interested in getting to know you better and being able to explain our project to you. Please let us know your availability for a phone interview and we will contact you shortly.
You can write to me at the following e-mail address: USER_EMAIL
Thank you very much!
Best regards,
USER_NAME
USER_EMAIL
Pandapé Tips
Use custom variables in your messages to provide a better candidate experience. This allows communication to feel more personal and relevant, generating a greater connection with the candidate and improving their experience in the recruitment process.
If you have any questions, please contact your Customer Success and they will help you get the most out of Pandapé ATS.Pandapé ATS..
Thank you!
The Pandapé ATS Support team