If you are waiting to receive invitation emails to take the psychometric tests and you are not receiving them, here are some solutions to solve this problem.
How to troubleshoot problems when not receiving invitation e-mails
1️⃣ Check your spam or junk mail folders: Log in to your e-mail and check your "Spam mail" o "Spam". Sometimes, invitation emails may be automatically redirected to these folders by security filters. If you find the emails in these folders, mark them as "Not spam" or move the messages to your main inbox.
2️⃣ Verify your email settings: It is possible that your email settings are blocking the domain from which the invitation emails are sent. Check your email security settings and make sure that the sender's domain is allowed.
3️⃣ Validate the contact email with the recruiter: Contact the recruiting executive of the company you applied to and confirm that the contact email you have registered is correct. Be sure to provide an alternative email in case there is a problem with the main email.
Remember that it is important to be attentive to any communication related to psychometric tests.These are part of the selection process and may be a requirement to advance in the process. If you still do not receive the invitation emails after following these steps, do not hesitate to contact the recruiter to find an alternative solution.
Thank you!
The Pandapé ATS Support team